Last Updated: December 2024
1. Information We Collect
At JANNAT Travel, we collect information to provide better travel services and enhance your journey experience.
1.1 Personal Information
We may collect the following personal information:
- Name, contact details, and passport information
- Travel preferences and booking history
- Payment information (processed securely through third-party providers)
- Special requirements and accessibility needs
- Feedback and reviews you provide
1.2 Automatically Collected Information
When you visit our website or use our services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, links clicked)
- Location data (if you enable location services)
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Travel Services
- Process bookings and reservations
- Provide customer support and travel assistance
- Send booking confirmations and travel updates
- Manage loyalty programs and rewards
2.2 Personalization
- Remember your travel preferences and requirements
- Recommend destinations based on your travel history
- Personalize your travel experience
- Send relevant travel offers and promotions
2.3 Business Operations
- Improve our travel services and customer experience
- Analyze travel trends and preferences
- Ensure travel safety and compliance
- Comply with legal and regulatory requirements
3. Information Sharing
We are committed to protecting your privacy and do not sell, trade, or rent your personal information to third parties.
3.1 Travel Partners
We may share information with trusted travel partners who assist us in:
- Flight bookings and airline services
- Hotel reservations and accommodation services
- Tour operators and activity providers
- Transportation and transfer services
3.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our terms of service
4. Data Security
We implement appropriate security measures to protect your personal information:
4.1 Security Measures
- Encryption of sensitive data in transit and at rest
- Regular security audits and updates
- Access controls and authentication procedures
- Employee training on data protection
4.2 Data Retention
We retain your personal information only as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Improve our services and customer experience
5. Your Rights and Choices
You have certain rights regarding your personal information:
5.1 Access and Control
- Access and review your personal information
- Update or correct inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications
5.2 Communication Preferences
You can control how we communicate with you:
- Unsubscribe from promotional emails
- Adjust notification settings
- Choose your preferred contact methods
- Set travel preference options
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
6.1 Types of Cookies
- Essential Cookies: Required for basic website functionality
- Functional Cookies: Remember your preferences and settings
- Analytics Cookies: Help us understand how you use our website
- Marketing Cookies: Deliver relevant advertisements
6.2 Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
7.1 Parental Consent
If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices in our travel materials
10. Contact Information
If you have any questions about this privacy policy or our data practices, please contact us:
Important Notice
By using our services, you acknowledge that you have read and understood this privacy policy. Your continued use of our services constitutes acceptance of our data practices.