Terms of Service

1. Acceptance of Terms

By accessing and using JANNAT Travel services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

1.1 Service Description

JANNAT Travel provides comprehensive travel services including tour packages, flight bookings, hotel reservations, and travel consultation through our website and travel agents.

2. Booking and Reservations

To ensure the best travel experience, we have specific policies for bookings and reservations.

2.1 Booking Policy

• Bookings can be made online, by phone, or through our travel agents
• All prices are subject to availability and may change without notice
• Bookings are confirmed upon receipt of full payment
• Travel documents will be provided after payment confirmation

2.2 Payment Policy

• Deposit payment is required to secure bookings
• Full payment must be completed before travel documents are issued
• We accept various payment methods including credit cards and bank transfers
• All prices are in local currency unless otherwise specified

3. Travel Requirements and Safety

Your safety and compliance with travel requirements are our top priorities. By using our services, you acknowledge and agree to the following:

3.1 Travel Documents

You are responsible for ensuring you have all required travel documents:

• Valid passport with sufficient validity period
• Required visas and travel permits
• Travel insurance (strongly recommended)
• Health certificates if required

3.2 Health and Safety

We prioritize your health and safety during travel:

• Follow all local health and safety guidelines
• Inform us of any special medical requirements
• Purchase appropriate travel insurance
• Follow instructions from tour guides and local authorities

4. Cancellation and Refunds

4.1 Cancellation Policy

Cancellation fees apply based on the notice period:

• More than 30 days: 10% of total cost
• 15-30 days: 25% of total cost
• 7-14 days: 50% of total cost
• Less than 7 days: 100% of total cost

4.2 Refund Policy

Refunds may be provided in the following circumstances:

• Cancellation within the specified notice period
• Service provider cancellations or changes
• Force majeure events (natural disasters, political unrest)
• Significant service quality issues

5. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance to cover:

• Medical expenses and emergency evacuation
• Trip cancellation and interruption
• Lost or delayed baggage
• Flight delays and missed connections
• Personal liability and legal expenses

JANNAT Travel is not responsible for any costs incurred due to lack of appropriate insurance coverage.

6. Code of Conduct

We expect all travelers to maintain appropriate behavior during their journey. The following behaviors are strictly prohibited:

• Harassment, discrimination, or inappropriate behavior towards staff or other travelers
• Violation of local laws and customs
• Disruptive behavior during tours or transportation
• Damage to property or facilities
• Unauthorized photography or recording of other travelers
• Bringing illegal substances or weapons

Violation of these rules may result in immediate removal from tours without refund.

7. Privacy and Data Protection

We are committed to protecting your privacy. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

7.1 Information Collection

We may collect information including travel preferences, passport details, and payment information to provide better travel services.

8. Intellectual Property

All content, including but not limited to tour descriptions, travel itineraries, branding, and website content, is the exclusive property of JANNAT Travel and is protected by copyright laws.

8.1 Usage Restrictions

You may not reproduce, distribute, or create derivative works from our content without explicit written permission.

9. Limitation of Liability

JANNAT Travel shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

9.1 Maximum Liability

Our total liability to you for any claims shall not exceed the amount you paid for services in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless JANNAT Travel, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

11. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

11.1 Notification of Changes

We will notify customers of significant changes via email, website notices, or travel documentation.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which JANNAT Travel operates.

13. Contact Information

If you have any questions about these terms, please contact us: